We aim to reduce and prevent the cycle of homelessness and assist young people to sustain their tenancies. We partner with the Gold Coast community to raise awareness about Youth Homelessness and collaborate to find solutions. We deliver specific planned activities, programs and follow up support focusing on life skills to foster independence and sustaining tenancies, health and wellbeing, and social and community engagement.

Our Accommodation & Support Program uses a specialised case management approach to engage young people aged 16-25 years to secure and sustain tenancies. We believe that Housing First is the best response to support young people to get back on track. We assist young people, and their families where appropriate, to resolve the issues that are putting them at risk of homelessness.  We also support young people who are sleeping rough, couch surfing, or living at home.

Youth Outreach supports assessment and exploration of needs to assist a young person to make choices about the kind of support that they receive. Youth Outreach provides short periods of support or a brief intervention whilst waiting on available accommodation opportunities if a young person chooses to not accept accommodation support but requires assistance into other services or requires referral to another housing provider.

Mobile Support Team supports young people within communities to connect to services, improve life and independent living skills, sustain tenancies and assist with the development of individual goals. The Team also works closely with young people living in SPin and STAY Housing.

Immediate Accommodation Team supports young people 16-19 years who require immediate accommodation placement with a focus on stabilization and connection to essential services. Whilst this does not provide a long term housing option it does provide a great opportunity to support young people to develop goals and seek assistance from Allied Health Services, gain income support and address other non-vocational barriers, whilst the team works to provide other accommodation opportunities going forward.

Transitional Accommodation Team supports young people 16-19 years to develop living skills and focus on earning and learning activities. This type of accommodation provides a more stable housing opportunity for young people who require additional support and not ready to live independently. This Program provides 24-hour support and case management.

SPin Model (Supporting people in) Housing Program. In 2019 we entered into a partnership with Community Housing Limited and the Department of Housing to trial the SPin Model on the Gold Coast. We currently have five 2-bedroom housing opportunities and hope to continue to grow this partnership and increase further housing opportunities in the new future. This Program is funded by the Department of Housing.

ECHO Program. ECHO is a community capacity building project designed to involve many people in a young person’s journey from seeking assistance to establishing themselves within their own lives. ECHO activities and groups connect young people to one another and to their communities. Read more about the Echo Program here.