The Outcome Star

Providing just a bed has never been what we are about when supporting young people to gain assistance after they experience a crisis in their lives.

We recognise that no two people are alike. Homelessness occurs for many varied reasons and can be debilitating. Young people may require many supports to assist with getting back on track. Over the years we have developed an understanding about what makes a difference in the lives of people working to resolve personal concerns, build resilience, develop skills and move to independence.

That is why we continue to build programs and supports that meet the needs of young people.

We like to do things differently...

The way that we work with people is defined. Our practice model incorporates the Living Together Program to assist young people in developing the necessary skills to move into independence. We use the Outcome Star.

We have a dedicated worker who provides individualised strength-based support to assist young people in achieving their full potential.

The Outcome Star was developed in the UK in 2003 to measure outcomes for a homeless service. The Star is underpinned by three values – empowerment, collaboration and integration – feedback from the young people suggests that they feel heard and validated when using this tool.

We consider the Star to be consistent with our purpose and values and have the amazing ability to encourage its users to keep working towards achieving their goals.